Yeh guide kis kaam mein madad karti hai
Live order queue use karein, customer ka poora order dekhein aur delivery, pickup, dine-in, bank payment ya reservation ke sahi next actions follow karein.
Naye store orders ke alerts aur notification history Krobr Partner mein hain. Sab stores ke inbox ke liye Notifications (phone par More) use karein. Partner aur Orders ke device alerts repeat hon to apps link karne ki guide dekhein.
Alerts ki settings mein Notification walay devices se registered apps aur store coverage dekhein. Test alert bhejein abhi ki app ko bhejnay ki tasdeeq karta hai; Notifications durust karein us ka setup dobara karta hai. App khulne ke banner ka Enable button aap ke tap ke baad system ka permission prompt kholta hai. Notification devices aur maslay ka hal dekhein.
Shuru karne se pehle
Orders parhne ke liye View submissions aur badalne ke liye Manage submissions chahiye. Store, connection aur alerts check karein. Draft placed order nahin hai.
Yeh kahan milega
Partner → Orders ya store ki focused Orders app. Phone par neeche Orders use karein; extra filters us ke search/filter controls mein hain.
Qadam ba qadam
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Orders mein available New/active/past groups dekhein. Har tab count dikhata hai; Past ka count poori history ka total hai. 1,000 se kam count poora dikhta hai; bare counts K/M/B/T mein, jaise 1K ya 1.2K, dikhte hain. Past mein aakhri 25 orders ki list hoti hai; purane orders search se dhoondein. New-order alert inspect karne ka signal hai, staff acceptance ka saboot nahin.
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Order # ya customer name dhoondein. Status/method/date aur offered filters use karein; expected order missing ho to clear karein.
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Card/row khol kar number, method, customer details, unit-level options, notes, fees, discount aur payable amount parhein.
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Naye order par offered Accept/Reject chunein. Preparation/ETA maanga ho to dein aur reject ka required reason likhein.
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Bank order payment verify karke confirm karein. Reservation ke requested slot ko explicitly approve/decline karein.
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Method ka offered next action follow karein: preparing, ready for pickup, out for delivery, completed ya reservation action. Har method ke tamam statuses nahin.
Shop pickup mein Mark packed, collection ke liye tayyar hone par Mark ready for pickup, aur customer ko order dene ke baad Mark picked up chunein. In actions mein courier, tracking number ya delivery date nahin maangi jati.
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Ticket ke liye Print aur rabte ke liye offered Call/WhatsApp use karein. Yeh device app kholte hain.
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Card aur agla action badalte hi kaam jari rakhein. Queue, tabs ke counts, payment aur khula ticket foran update hote hain; tabdeeli device par save ho kar background mein sync hoti hai. Doosre staff ne pehle change kiya ho to aage barhne se pehle conflict dekhein.
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Final state aur customer status page check karein. Completed order active queue se nikle to Past/history mein dhoondein.
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Pending tabdeeliyon ka count aur connection notices dekhein. Dobara koshish ke liye Sync now use karein. Conflict par Retry karein ya Use latest order ki tasdeeq karke us order ki pending tabdeeliyan hata dein.
Offline kaam jari rakhein
Queue aur tickets device par load karne ke liye ek martaba online Orders kholein. Connection chala jaye to load huay orders ko offered actions se accept, tayyar, verified payment confirm aur complete karte rahein. Naya counter order bhi foran local queue mein nazar aata hai. Ek order ke kai qadam server ka intezar kiye baghair le sakte hain.
Tabdeeliyan isi device par save hain aur reload ke baad bhi rehti hain. Wahi signed-in account aur browser use karein; pending count khatam hone tak browser data na mitayein. Reconnect, app mein wapsi aur waqfay se retry har order ki tabdeeliyan tarteeb se bhejte hain. Counter order pehle server par banta hai, phir us ke pending status changes sync hote hain.
Customer ka tracking page, doosre devices aur reports sync ke baad update hote hain. Purane orders aur kabhi load na huay tickets parhne ke liye online hona zaroori hai. Storage tabdeeli save na kar sake to woh wapas ho kar error dikhati hai: jagah khali karke aage barhne se pehle retry karein. Validation, permission ya doosre staff ka conflict sirf us order ki tabdeeliyan rokta hai; baqi orders jari rehte hain.
Choices ko samjhein
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Final orders submitted products/prices ke snapshots rakhte hain. Aaj ka catalog kal ka ticket nahin badalta.
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Workflow method-specific hai. Pickup Ready for pickup, delivery Out for delivery aur reservation approval leti hai.
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Shop pickup ka progress Order placed → Packed → Ready for pickup → Picked up hai. Packed par packing poori hai; collection ke liye tayyar hone par hi Ready for pickup mark karein.
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View-only member inspect magar status change nahin kar sakta. Action current state ki wajah se bhi disabled/missing ho sakta hai.
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Configured timing par applicable unaccepted new orders auto-reject ho sakte hain; reservations explicitly review hoti hain, auto-approved/completed nahin.
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Payment aur fulfillment states alag hain. Complete karna bank verification shortcut nahin.
App khula ho aur audio ki ijazat ho to naya order aane par ek tez sound burst bajta hai. Ijazat wale owner ya staff ke push mein store ka naam aur order ki detail hoti hai; tap karne se wohi order khulta hai. Phone push ki tone aur volume device settings ke mutabiq hoti hain.
Nateeja check karein
Active queue, detail aur customer tracking accepted action dikhate hain; completed orders history mein milte hain.
Agar masla ho
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Order missing: filters clear, store/date window/Past check aur number search karein.
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Stale action: doosre actor ne state badli; retry se pehle fresh state parhein.
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Status controls nahin: owner se Manage submissions maangein, doosre ka login na use karein.
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Purani price aaj se alag: fulfillment mein order ka stored snapshot use karein.
Support partner ki ijazat
Assigned partner ke Orders default View hain. Dekhne ki ijazat create, edit, accept, prepare, fulfill, cancel ya payment status badalne ki ijazat nahin. Owner se Manage ki ijazat lein.
Support partner access chunein
Screen ki misaalein
In screenshots mein example data hai. Aap ke naam, amounts aur controls alag ho sakte hain. Apni screen ki current values ko follow karein.
Har stage count dikhata hai. Is misaal mein 1.2K naye aur 1.2M pichhle orders hain; Past ki list mein ab bhi aakhri 25 orders dikhte hain.
Partner mein orders dhoondein, accept aur complete karein: example screen mein controls dhoondein aur upar numbered instructions follow karein.
Agla qadam
Screenshots
