What this guide helps you do
Change the store's order currency where permitted, turn Krobr marketplace listing on or off, and read whether the store is listed, while keeping account billing currency separate.
Use Notification devices in the alerts settings to review registered apps and store coverage. Send test alert checks sending to the current app; Repair notifications renews its setup. The launch banner’s Enable button opens the native permission prompt after your tap. See notification devices and troubleshooting.
Before you start
Use the store owner or the required settings permission. Review every existing catalog price before changing currency: amounts are not automatically converted using an exchange rate.
Where to find it
Partner → Settings; on a phone More → Settings. Account Billing currency is in workspace Settings, not this store-settings page.
To change your personal app language, scroll the full Partner sidebar below the navigation to the Language / Zaban dropdown, or open More on a phone and scroll to it. Workspace Settings offers the other placement. It is not a store setting and does not require permission to change store settings; it still requires your own sign-in. See Change Krobr app language.
Step by step
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Open the correct store's Settings and read the current Currency.
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Review catalog prices, variant prices, delivery fees, charges, and any copy mentioning money before choosing a new currency.
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Select the intended currency, read any warning, and save using the currency control's action.
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Recheck each monetary amount in Partner and the public storefront. A changed currency label does not mean an exchange-rate conversion occurred.
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Under Marketplace, List on the Krobr marketplace is on by default for eligible packages. Only the store owner sees this card. On Free, it appears off and locked with an upgrade message; your store and items are not listed. Use Open Billing & Usage to upgrade. On eligible packages, you can turn it off or back on.
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Read the status under the switch: Listed on the marketplace, or Not listed with the reason. While the store is listed, View on marketplace opens it. Each reason and its fix is in List your store on the Krobr marketplace.
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To change how Krobr bills your account, go separately to workspace Settings → Billing currency and follow that guide.
Understand the choices
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Store currency applies to products/orders. Billing currency applies to packages and balances; the two can differ.
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Historical orders retain their submitted currency and pricing snapshots.
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Marketplace listing needs a package that includes the marketplace, a delivery country and at least one orderable item. A package downgrade hides the store and items and makes the switch appear off and locked. Your saved preference is kept; after upgrading, a saved on preference becomes active again once every listing check passes.
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Account/store permissions still apply; owning a support-partner account does not grant store ownership.
Check the result
New storefront amounts use the chosen store currency after you review their numeric values. The account's billing currency is unchanged unless you change it separately.
If something goes wrong
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Currency changed but prices look wrong: correct the numeric catalog/fee amounts; do not assume automatic conversion.
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Marketplace switch is gated: read the current package entitlement and available upgrade path.
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Not listed after turning it on: read the reason under the switch and follow the listing guide. The marketplace updates shortly after each change.
Support partner access
An assigned support partner needs Store settings Manage for these changes; View is read-only. The owner’s Support partner access panel in Settings controls every applicable section. A partner cannot change their own access.
Screenshots
These screenshots use demonstration data. Your names, amounts and available controls may differ. Current values on your own screen take priority.
Change store currency and understand marketplace settings: find the controls in this example screen and follow the numbered instructions above. Retained English example from 13 October 2026. The Partner account area now also includes Language, which is not shown in this dated sidebar; follow the numbered steps for the current screen.
Free package example in Roman Urdu: the switch is off and locked, with an upgrade message. The store and its items remain unlisted.